BlackBerry Configuration Database known issues
If you install the BlackBerry® database notification system, when you run the NotifyMasterInstall.sql file, the Microsoft® SQL
Server® generates errors. (DT 608509)
The current LoadPlugSynchronization.sql script removes duplicate table IDs from the SyncDeviceMgmt table, however it does
not remove redundant counts. (DT 595731)
In some circumstances the BlackBerry database notification system does not function correctly because the extended stored
procedures required to obtain the host name, machine name, and computer name of the BlackBerry Configuration Database
server are stored in the master database and will not be accessible for security reasons, for some organizations. (DT 564423)
When you upgrade the BlackBerry® Enterprise Server without installing the BlackBerry database notification system, the
dbo.GetHostName stored procedure is also installed in the BlackBerry Configuration Database, though it is not required. (DT
560408)
When you run NotifyMasterInstall.sql to install the BlackBerry database notification system, the script generates the "The
system cannot find the file specified" warning message. (DT 509823)
Workaround: Run the NotifyMasterInstall.sql script that is located in the following location in the installation package:
Database\DBInstallScripts\SQLServer\5.0\.
If you upgrade the BlackBerry Enterprise Server, the presence of orphaned records causes database upgrade errors. (DT
506477)
If you configure database mirroring and the mirror BlackBerry Configuration Database does not use port number 1433, the
BlackBerry Enterprise Server cannot connect to the mirror BlackBerry Configuration Database. (DT 504239)
Workaround:
1. Click Start > Run.
2. Type regedit.
3. Perform one of the following actions:
• If you are running a 32-bit version of Windows®, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Research In
Motion\BlackBerry Enterprise Server\Database.
• If you are running a 64-bit version of Windows, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node
\Research In Motion\BlackBerry Enterprise Server\Database.
4. Change the value of FailoverServerMachineName to u10app02sen101.
Release Notes
BlackBerry Configuration Database known issues
34
(73 pages)
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