If you access the BlackBerry Administration Service in a language other than English using Mozilla® Firefox® or Safari, the
information in the Status section on the home page of the BlackBerry Administration Service appears in English. (DT 495829)
When an Enterprise Service Policy prevents a BlackBerry device from being activated, the BlackBerry Administration Service
still displays "The device that is connected to your computer has been activated" message. (DT 491663)
When you send a Delete all device data and disable device command to a BlackBerry device that is running a HeadRev build,
the BlackBerry Administration Service closes. (DT 482771)
The description for the Enterprise Administrator role in the BlackBerry Administration Service states that the Enterprise
Administrator has all rights as security administrator, except that the administrator can only view role assignments. To clarify,
the Enterprise Administrator has full permission to administer the BlackBerry® Enterprise Solution but cannot change, delete,
or create roles. (DT 482257)
The setting for the Microsoft® Word 2007 distiller is displayed incorrectly in the BlackBerry Administration Service after
upgrading from BlackBerry Enterprise Server versions 4.1 SP6 MR5 and 4.1 SP4 MR1. (DT 459538)
If you attempt to create a user account that already exists on the BlackBerry Enterprise Server, the BlackBerry Administration
Service displays the "The BlackBerry Administration Service cannot find the records you were looking for. All users matching
the search criteria have been created. Verify the search criteria you specified and try again" error message. (DT 455396)
Workaround: You must first delete the existing user account before you can create a new user account with the same
information.
When you configure the LDAP server address in Servers and Components > BlackBerry Solution Topology > BlackBerry
Domain > Component view > BlackBerry MDS Connection Service > LDAP tab > Service URL field, the BlackBerry
Administration Service requires you to type the FQDN of the LDAP server and not the LDAP URL (for example, ldap://
<FQDN>:<PORT>). (DT 430650)
Workaround: Type <FQDN>:<PORT> in the Service URL field.
When the value for the MDSConfig.LDAPBaseQuery is empty, the BlackBerry Administration Service displays an error message
if you try to configure the BlackBerry MDS Connection Service settings. (DT 400528)
When using multiple tabs in Windows Internet Explorer 7 to access the BlackBerry Administration Service, the information you
type in one tab might appear in another tab. (DT 387664)
Workaround: Use multiple windows instead of multiple tabs.
You cannot open a Microsoft Word document created using OpenOffice.org version 3.1.1 using the BlackBerry Administration
Service. (DT 356212)
Release Notes
BlackBerry Administration Service known issues
30
(73 pages)
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