Blackberry 7100T - TIPS Guide de dépannage télécharger pdf (Page 9)

Configuring the BlackBerry

Handheld Management

environment

Communication ports

To deploy and maintain BlackBerry Wireless Handhelds™ that have a serial connection to the

BlackBerry® Manager, you must enable the ports to which they are connected. Handhelds that have a

USB connection are detected automatically when connected to the computer, and they appear in the

BlackBerry Manager Ports window.

Define handheld connection settings

1. Connect the handheld to the administration computer on which the BlackBerry Manager is installed.

2. In the BlackBerry Manager, on the Tools menu, click Options.

3. Click Serial Ports.

4. In the COM1 and COM2 sections, perform one of the following actions:

5. Click OK.

If the software cannot detect the handheld on a COM port or USB port, the ”There are no connected

handhelds” message displays. Verify that the handheld and cradle cable or the USB cable appears to be

connected securely, and that no other handhelds are sharing the port.

• Communication ports

• BlackBerry Desktop Software

• Configuring the BlackBerry Desktop Software installation files

Note: Do not enable ports to which other devices are connected.

Action Procedure

Enable the port. ! From the drop-down list, select True.

Set the port speed. ! From the drop-down list, select a speed.

Support a USB to serial adapter

connection.

! From the drop-down list, select True.

Note: If the handheld is connected to the computer on which the BlackBerry Manager is installed, when you open a user’s

Properties window, a message prompts you to assign the handheld to that user.

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Blackberry 7100T - TIPS Guide de dépannage Page 9