Blackberry 7100T - TIPS Guide de dépannage télécharger pdf (Page 31)

3: Issuing existing handhelds to new users

Activate a new handheld

! Perform one of the following actions:

Issuing existing handhelds to new users

You can issue an existing handheld to a new user using the administration computer or wirelessly. If you

issue a handheld using the administration computer, the handheld must be connected to the

administration computer.

If you issue a handheld wirelessly, the handheld does not have to be in your possession when you

redistribute the handheld.

Switch the user account on the handheld

! Perform one of the following actions:

Action Procedure

Activate a handheld connected

to the administration computer.

1. Enable email pre-population if desired. See “Enabling email prepopulation” on page 17

for more information.

2. Assign the new handheld to the user. See “Assign a handheld to a user” on page 18 for

more information.

Activate a handheld wirelessly. 1. Enable email prepopulation if desired. See “Enabling email prepopulation” on page 17

for more information.

2. Perform a wireless activation. See “Deploying handhelds wirelessly” on page 19 for

more information.

3. Send users the path to the Application Loader tool or instruct users to run the backup

and restore utility in the Desktop Manager.

Note: When handhelds are deployed wirelessly, users must run the Application Loader or

the backup and restore utility in the Desktop Manager to back up their handheld data to

the database. See

“Appendix C: Wireless backup and restore” on page 45 for more

information.

Action Procedure

Redistribute a handheld using

the administration computer.

1. Delete all handheld data. See “Manage handheld security” on page 29 for more

information.

2. Assign the handheld to the new user. See “Assign a handheld to a user” on page 18 for

more information.

Redistribute a handheld

wirelessly.

1. Disable the handheld and delete stored information. See “Disable a handheld and

delete stored information.” on page 29 for more information.

2. Enable email prepopulation if desired. See “Manage handheld security” on page 29 for

more information.

3. Perform a wireless activation. See “Deploying handhelds wirelessly” on page 19 for

more information.

Note: When users enter the activation password, they are prompted by the handheld

to switch the email address and delete handheld data.

4. Send users the path to the remote Application Loader tool or instruct users to run the

backup and restore utility in the Desktop Manager.

Note: When handhelds are deployed wirelessly, users must run the Application Loader or

the backup and restore utility in the Desktop Manager to back up their handheld data to

the database. See

“Appendix C: Wireless backup and restore” on page 45 for more

information.

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Blackberry 7100T - TIPS Guide de dépannage Page 31

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