In certain circumstances, if you assign IT policies individually to users, add the users to a group, assign an IT policy to a group,
and then clear the individually assigned IT policies for the users, the BlackBerry Administration Service might take a long time
to clear the individually assigned IT policies and respond to user input. (DT 596845)
If you install the Microsoft® hotfix KB956572 (support.microsoft.com/kb/956572) on a computer that hosts the BlackBerry
Administration Service, the BlackBerry Administration Service might not run and no error messages appear in the Windows®
Event Viewer. This issue might occur in French, Italian, Spanish, and Brazilian Portuguese environments. (DT 596764)
Workaround: Install Microsoft hotfix KB971812 (support.microsoft.com/kb/971812).
The BlackBerry Administration Service can only parse Windows Internet Explorer proxy settings in the format: proxyserver:port.
(DT 587549)
If you disable IT policy amalgamation, create two IT policies, assign the IT policies to groups, export the IT policies and then
import them to the same BlackBerry Enterprise Server, groups that were assigned the lower ranked IT policy had their IT policy
removed, but groups that were assigned the higher ranked IT policy retained their IT policy. (DT 579795)
The BlackBerry Administration Service might stop responding if you are viewing a user's software configuration from a remote
computer running Windows Internet Explorer 7.x. (DT 571423)
When you configure single sign-on authentication for the BlackBerry Administration Service, and do not add the web address
of the BlackBerry Administration Service pool to the list of trusted intranet sites in Windows Internet Explorer, the browser
displays an HTTP 404 error when you try to access the BlackBerry Administration Service. (DT 571241)
Workaround: Configure the browser appropriately. For more information, see the BlackBerry Enterprise Server Installation
and Configuration Guide.
If you enable IT policy amalgamation, create more than one custom IT policy, assign the IT policies to groups, export the IT
policies and then import them to the same BlackBerry Enterprise Server, users who previously had an amalgamated IT policy
appear to have only one IT policy assigned, but the name of the one IT policy is the amalgamated IT policy name. (DT 568767)
When you configure the distribution settings for an IT policy to run every day at specific times (for example, 3:00 PM), and
configure the default delay to be less than the difference between the next distribution time and the current time (for example,
the default delay is 15 minutes and the current time is 2:50 PM), the distribution job does not run until the next day. (DT 559148)
In the BlackBerry Administration Service, each time you save an email signature, the BlackBerry Administration Service removes
a blank line from the signature. (DT 545641)
If all the BlackBerry® CAL keys have been removed from the BlackBerry Configuration Database, you cannot log into the
BlackBerry Administration Service. (DT 544616)
Release Notes
BlackBerry Administration Service known issues
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