Blackberry PROFESSIONAL SOFTWARE FOR IBM LOTUS DOMINO Manuel d'utilisateur Page 1

Administration GuideBlackBerry Professional Software for IBM Lotus DominoVersion: 4.1 | Service Pack: 4

Remove a user account from the BlackBerry Professional SoftwareWhen you remove a user account from the BlackBerry® Professional Software, you can reta

Managing BlackBerry devices2Change how to load existing email messages on to BlackBerry devicesBy default, the BlackBerry® Professional Software loads

Assign a BlackBerry device to a user account using the BlackBerryManagerYou can use this method if you want to assign a BlackBerry® device to a user a

6. In the Auto-generated password type drop-down list, click the password type.7. Click OK.Create and send a wireless activation message to a user1. I

IT Admin command DescriptionSet a Password and Lock Handheld This command creates a new password and locks a lost BlackBerry deviceremotely. You can c

Prepare an existing BlackBerry device for distribution to a new userTo prepare an existing BlackBerry® device for distribution to a new user, delete t

g. On the Device Software Configuration screen, clear the check boxes beside the applications that you want toremove. Select the check boxes beside th

Configuring organizer data synchronization3Organizer data includes items such as tasks, memos, and contacts. These are also referred to as personal in

5. In the Memos and Address Book sections, perform the following actions:• In the Location - Server field, type the distinguished name, or the canonic

• To specify that the BlackBerry device information overrules the BlackBerry Professional Software information, clickDevice Wins.6. Click Apply.Turn o

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3. In the left pane, click PIM Sync.4. In the Address Book section, in the Synchronization Enabled drop-down list, click False.5. Click Apply.Customiz

2. Double-click the user account.3. In the left pane, click PIM Sync.4. In the Tasks section, in the Synchronization Type drop-down list, click one of

• To synchronize memo data from the BlackBerry device to the BlackBerry Professional Software only, click Deviceto Server.• To synchronize memo data f

6. Click Apply.Turn off memo synchronization for a specific user account1. In the BlackBerry® Manager, click the Users tab.2. Double-click the user ac

2. Double-click the user account.3. In the left pane, click PIM Sync.4. In the Message Filters section, in the Synchronization Type drop-down list, ac

2. Click Edit Global Properties.3. In the left pane, click Global PIM Sync.4. In the Message Settings section, in the Synchronization Enabled drop-dow

6. Click OK.Managing the wireless backup and recovery of organizer dataAutomatic wireless backup is designed to back up user account settings and data

Map an address book field from the email application to an address book field onall BlackBerry devices1. In the BlackBerry® Manager, click the Home ta

Map user-defined address book fields to address book fields on a specific BlackBerrydeviceYou can map up to four address book fields that users define

Configuring message handling4Managing email message filtersEmail message filters define which email messages the BlackBerry® Professional Software red

Contents1 Managing user accounts...

c. Perform one of the following actions:• To forward only the message headers toBlackBerry devices, select the Header Onlycheck box.• To forward messa

6. In the New Message Conditions section, double-click Filter Name.7. Type a name for the new email message filter.8. Configure the options for the em

5. In the Filter Name list, click an email message filter.6. Click Properties.7. In the New Message Conditions section, set Enabled to True.8. Click O

Turn off synchronization for email messages sent from a BlackBerry deviceYou can configure email message synchronization so that messages that users s

4. In the Messaging Options section, in the Wireless Message Reconciliation Enabled drop-down list, click False.5. Click OK.Turn on reconciliation for

• To add a disclaimer before the message body, double-click Prepended Disclaimer Text.• To add a disclaimer after the user signature, double-click App

When a user replies to a notification email message, the reply is addressed and sent to the administration email accountautomatically.Specify the admi

Automated notification messagesIf the BlackBerry® Professional Software cannot deliver an email message to users' BlackBerry devices, it sends a

Managing the incoming message queueThe incoming message queue stores incoming email messages that the BlackBerry® Professional Software will process a

Configuring support for attachments5Configuring support for attachment file formatsThe BlackBerry® Attachment Service in the BlackBerry® Professional

Customizing memo synchronization...

5. On the server that hosts the BlackBerry Professional Software, in the Microsoft® Windows® Services, restart theBlackBerry Attachment Service and th

File format Suggested sizeCorel® WordPerfect® Versions 6.0, 7.0, 8.0, 9.0 (2000), and10.0less than 2000 KBASCII text less than 100 KBHTML less than 10

2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BBAttachEngine\Distillers\LoadImageDistiller.3. Right-click MaxWidth.4. Click Modify.5.

Attachment Service deletes the document with the oldest time stamp in the cache. When users request to view an attachmenton their BlackBerry devices,

5. Click OK.6. On the server that hosts the BlackBerry Professional Software, in the Microsoft® Windows® Services, restart theBlackBerry Attachment Se

Controlling BlackBerry device behavior using IT policy6You can use one or more IT policies to customize and control the functionality of BlackBerry® d

IT policy rule Default ITpolicyBasicpasswordsecurity ITpolicyMediumpasswordsecurity ITpolicyMediumpasswordsecurity(disallowapplicationdownload) ITpoli

IT policy rule Default ITpolicyBasicpasswordsecurity ITpolicyMediumpasswordsecurity ITpolicyMediumpasswordsecurity(disallowapplicationdownload) ITpoli

Changing the default behavior of BlackBerry devices and the BlackBerryDesktop Software in your organizationYou can use either of the following methods

2. In the Common section, click Create IT Policy.3. Click New.4. Double-click IT Policy Name.5. Type a name for the new IT policy.6. In the left pane,

Turn off email message forwarding to a BlackBerry device...

Assign an IT policy to a user account1. In the BlackBerry® Manager, click the Users tab.2. Click a user acount.3. In the IT Admin section, click Assig

Resend an IT policy to a BlackBerry device manually1. In the BlackBerry® Manager, click the Users tab.2. Click the user account that you want to resen

Customizing wireless access to enterprise applications7Specify the central push serverYou can configure the BlackBerry® MDS Connection Service as a ce

9. If you set Support HTTP Authentication to True, configure the BlackBerry MDS Connection Service to authenticateon behalf of BlackBerry devices with

Configure the BlackBerry MDS Connection Service to authenticate on behalf ofBlackBerry devices with the RSA Authentication ManagerWhen you turn on RSA

Permit BlackBerry devices to connect to untrusted external web serversYou can permit BlackBerry® devices to connect to untrusted web servers that push

4. Perform any of the following tasks:Task StepsSet the BlackBerry MDS Connection Service to accept OCSPservers (responders) that the BlackBerry devic

Restrict web content requests from BlackBerry devicesTurn on pull authorization for the BlackBerry® MDS Connection Service to prevent users from acces

5. Click New.6. Double-click Name.7. Type a name for the pull rule.8. Click Apply.9. Next, you assign URL patterns to the pull rule.Assign URL pattern

Assign an IT policy to a user account...

Prevent users from accessing certain types of mediaYou can configure the BlackBerry® MDS Connection Service to prevent users from accessing every form

Configure the BlackBerry MDS Connection Service to manage HTTP cookie storageBy default, the BlackBerry® MDS Connection Service does not manage HTTP c

Configure the maximum number of HTTP redirections the BlackBerry MDS Connection ServicesupportsHTTP redirections occur when an application on the Blac

Create a push initiator for a push applicationA push initiator specifies which server-side push application is authenticated and allowed to send push

Create a push rule1. In the BlackBerry® Manager, click the Home tab.2. Click Edit Global Properties.3. In the left pane, click Access Control.4. Doubl

Encrypt push requests that push applications send to BlackBerry devicesYou can configure the BlackBerry® MDS Connection Service to encrypt the push re

Store push application requests in the BlackBerry Configuration DatabaseTo manage memory and system resources in your environment, you can configure t

Configure the maximum number of active connections that the BlackBerry MDSConnection Service can processYou can configure the maximum number of push c

Clear the push request queue manually on a Microsoft SQL ServerAn automated process runs daily to clear the push request queue on a Microsoft® SQL Ser

Specify the thread pool size of the BlackBerry MDS Connection ServiceMake sure there is adequate system memory to support the thread pool size that yo

Restrict push applications from sending data to BlackBerry devices... 60Crea

7. On the server that hosts the BlackBerry® Professional Software, on the taskbar, click Start > Administrative Tools >Services. Right-click Bla

Managing BlackBerry Device Software and wirelessapplications8Making BlackBerry Device Software or applications available to usersYou can make BlackBer

5. Verify that the files are located in <drive>:\Program Files\Common Files\Research In Motion\Shared\Loader Files.After you finish: Add any add

Reindex the applications in the shared network folderIf you change an .alx file after you create an index for the applications in the shared network f

9. In the Application Name list, select the check box beside the BlackBerry device models that you want to configure theBlackBerry Device Software or

Assign an application control policy to an application1. In the BlackBerry® Manager, click the Software Configurations tab.2. In the Configuration Nam

Load the BlackBerry Device Software or applications on to a BlackBerrydevice using the BlackBerry ManagerIf you want to install BlackBerry® Device Sof

3. Double-click an application control policy.4. In the Disposition drop-down list, click Disallowed.5. Click OK.Upgrade an application on a BlackBerr

Controlling the BlackBerry environment9Protecting BlackBerry device data in transitFrom the time that the user sends data (for example, an email messa

Managing applications on BlackBerry devices...

4. In the Security section, click Encryption Algorithm.5. In the drop-down list, click the encryption type that you want to use.6. Click OK.After you

Managing client access license keys10Client access license keys, or CAL keys, control the number of user accounts that can exist in the BlackBerry® Pr

Removing the BlackBerry Professional Software from thehost server11Remove the BlackBerry Professional Software from the host server1. Turn off the IBM

HKEY_CURRENT_USER\SOFTWARE \Microsoft\Windows NT\ CurrentVersion\Windows MessagingSubSystem\Profilesany keys named BlackBerryServer, BlackBerry Manage

Legal notice12©2008 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType® and relatedtrademarks, names, a

DOCUMENTATION TO THE EXTENT THEY CANNOT BE EXCLUDED AS SET OUT ABOVE, BUT CAN BE LIMITED, ARE HEREBYLIMITED TO NINETY (90) DAYS FROM THE DATE YOU FIRS

The terms of use of any RIM product or service are set out in a separate license or other agreement with RIM applicablethereto. NOTHING IN THIS DOCUME

Managing user accounts1Add a user accountYou must set up user accounts on your messaging server before you set up user accounts in the BlackBerry® Pro