Blackberry PROFESSIONAL SOFTWARE FOR IBM LOTUS DOMINO Manuel d'utilisateur

Best Practices for BlackBerry Enterprise Server (BES)In an IBM Lotus Domino EnvironmentDarren DukeTechnical Lead, Simplified Technology Solutions, Inc

Best Practices – Installation -1Best Practices – Installation -1BES must be on own Domino instance, not on the mail server–Can cause need for extra Do

Best Practices – Installation -2Best Practices – Installation -2If possible use a full SQL Server, not MSDE–More difficult setup but worth the hassle–

Best Practices – Installation - 3Best Practices – Installation - 3Note about other SQL Servers installed on BES server–expect issuesLogging is ON HIGH

Best Practices – Installation - 4Best Practices – Installation - 4If you are planning on more that one BES (> 1000 users) install BES in a distribu

Best Practices – Installation - 5Best Practices – Installation - 5Outbound email (from the device to the BES) may not work out of the box–Depending on

Domino on “i” or “p”Domino on “i” or “p”You still need a Windows server to install BES on, and subsequently a Domino server running on that Windows se

Best Practices – Installation - 6Best Practices – Installation - 6Questions on Installation

Best Practices – How it works - 1Best Practices – How it works - 1Each device has a unique PINEach BES has a unique SRP IDRIM maintains a look up tabl

Best Practices – How it works - 2Best Practices – How it works - 2BES “polls” the users NSF mail file on their home server–By default this is every 20

Best Practices – How it works - 3Best Practices – How it works - 3The NOC, using the device PIN, locates your device on the carrier networks–forwards

AgendaAgendaWho is STS?Who is Darren Duke?Overview of the BlackBerry “Solution”Best Practices for InstallationSetting up IBM Lotus Sametime for BlackB

Best Practices – How it works - 4Best Practices – How it works - 4Sending email is the exact opposite–Device encrypts message–Sent via carrier network

Best Practices – How it works - 5Best Practices – How it works - 5Out of Coverage Scenario–User has device switched off or is OoC–NOC keeps track of a

Best Practices – How it works - 6Best Practices – How it works - 6Questions on How it Works

Device Provisioning - 1Device Provisioning - 1If you are on BES 4.0.x or earlier, upgradeDevices can be provisioned/activated a number of ways–OTA, se

Device Provisioning - 2Device Provisioning - 2By default a new device receives:–Last 5 days or 200 messages, whichever is greater (headers only)–Calen

Device Provisioning - 3Device Provisioning - 3If all else fails during activation:–See KB13852Contacts usually need to be added to PIM fields in BES u

Device Provisioning - 4Device Provisioning - 4Device Provisioning Questions

Setting up Sametime Access -1Setting up Sametime Access -1 Options include BlackBerry Enterprise Messenger and IBM Sametime client of BlackBerry–One S

Setting up Sametime Access -2Setting up Sametime Access -2To allow a BlackBerry to access Sametime:–Ensure BES was installed with the Collaboration op

Lotus ConnectionsLotus ConnectionsRIM and IBM have created a Lotus Connections client–http://na.blackberry.com/eng/services/server/domino/connections.

Who is STS?Who is STS?IT services company, not a hardware companyIBM Advanced Business PartnerBlackBerry Alliance MemberVMware Professional Business P

Lotus QuickrLotus QuickrErm….–There is a RIM provided white paper from LS08 that use servlets to access Quickr 8.0–Makes use of BlackBerry Browser–htt

Introduction to App Dev - 1Introduction to App Dev - 1The good news & the bad news is there is no one defacto mobile development platform, so pick

Introduction to App Dev - 2Introduction to App Dev - 2Java–JDE or Eclipse–Access every aspect of the phone–Expensive to develop, dev cycles are long•M

Introduction to App Dev - 3Introduction to App Dev - 3MDS Runtime–RAD environment for SOAP web services–Use as a plug in Eclipse or Visual Studio–Fast

Introduction to App Dev - 4Introduction to App Dev - 4BlackBerry Browser–HTML and Javascript–Cut down functionality from desktop browser–Easiest and c

Introduction to App Dev - 5Introduction to App Dev - 5App Dev Questions

Other BES ApplicationsOther BES ApplicationsBlackBerry Monitoring Service–Free SNMP monitoring and reporting solution for BES installationsBlackBerry

The Future – or notThe Future – or notDevice OS 4.5–HTML email capability on the device (>= 7.0.2 Domino) –Free time lookup–Edit MS Word and MS Pow

QuestionsQuestions–Feel free to ask absolutely anything Domino or BlackBerry related–If you ask something I can’t answer you will be asked to leave•da

Who is this dude?Who is this dude?From England (he tawks funnee, y’all!)Degree in Software EngineeringLost count of Lotus certifications, started Lotu

Overview of BlackBerry SolutionOverview of BlackBerry SolutionEnd to end solution–Device–Service–SoftwareSecure, robust and “just works”Pick your carr

Device (or Smartphone)Device (or Smartphone)Full J2ME compliant smartphonePioneer in push email technologyOS upgradable to add featuresEffectively a s

Network Operations Center (NOC)Network Operations Center (NOC)Huge server farms that carriers and BlackBerry devices connect to, the “router”–Routes d

Levels of BESLevels of BESWindows Servers only….sorry! 64 bit OS is supported.BlackBerry Enterprise Server (full BES)–What most organizations need, 20

The BlackBerry Enterprise ServerThe BlackBerry Enterprise ServerA collection of software services combine to make the BES work–Messaging agent is a Do