Blackberry STORM 9500 - STORM 9530 SMARTPHONE Guide de l'utilisateur Page 189
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• If you have installed the BlackBerry® Desktop Software on your computer, your device must not be connected to your computer.
Upgrade the BlackBerry Device Software
You can use your BlackBerry® device when you download BlackBerry® Device Software but not when you install the software.
If content protection is turned on, you might need to type your password at various times during the installation process.
1. On the Home screen, click the Wireless Upgrade icon.
2. Complete the instructions on the screen.
Note: During the installation process, your device might reset multiple times.
Return to the previous version of the BlackBerry Device Software
You can only return to the previous version of the BlackBerry® Device Software within 30 days of upgrading the software.
1. In the device options, click Advanced Options.
2. Click Wireless Upgrade.
3. Click Previous upgrade succeeded.
4. Click Downgrade.
Delete the previous version of the BlackBerry Device Software
If you upgrade your BlackBerry® Device Software, your BlackBerry device deletes the previous version of the software after 30 days. To
increase the amount of application memory on your device, you can remove the previous version manually.
1. In the device options, click Advanced Options.
2. Click Wireless Upgrade.
3. Click Previous upgrade succeeded.
4. Press the Menu key.
5. Click Delete Downgrade Data.
Application troubleshooting
I cannot add, update, or downgrade an application
Try performing the following actions:
• Verify that your BlackBerry® device is connected to the wireless network.
• Verify that your device has enough memory to add or update the application.
My device does not have enough available memory to upgrade the BlackBerry Device Software
Delete display languages or third-party applications that you do not use.
User Guide
Upgrade the BlackBerry Device Software
187
- User Guide 1
- SWD-490426-0909090640-001 2
- Contents 3
- Shortcuts 10
- Typing shortcuts 12
- Phone basics 13
- Dial an extension 14
- About using a headset 14
- Emergency calls 15
- Voice mail 16
- Speed dial 16
- Voice dialing 17
- Turn off voice prompts 18
- Conference calls 19
- Call waiting 21
- Call forwarding 22
- Smart dialing 23
- TTY support 24
- Multiple phone numbers 25
- Phone options 25
- Phone shortcuts 27
- Phone troubleshooting 27
- I cannot check my voice mail 28
- Messages 30
- Sending messages 32
- Send a PIN message 33
- Send an SMS text message 33
- Send an MMS message 33
- Managing messages 34
- Email messages 36
- Email message filters 38
- Email message options 40
- Hide filed email messages 41
- PIN messages 42
- SMS text messages 43
- Options for SMS text messages 44
- MMS messages 45
- MMS message attachments 46
- MMS message options 47
- Message list options 48
- About multiple message lists 50
- Hide sent messages 51
- Block incoming messages 51
- S/MIME-protected messages 52
- Encryption status indicators 55
- About message classifications 56
- PGP protected messages 59
- Add a PGP key from a message 60
- PGP protected message status 61
- PGP protected message options 62
- Message troubleshooting 64
- I am not receiving messages 65
- I cannot file email messages 65
- Attachments 68
- Open a link in an attachment 70
- Document attachments 71
- Spreadsheet attachments 71
- Media attachments 72
- Presentation attachments 73
- Attachment troubleshooting 74
- Camera and video camera 75
- Change the picture size 76
- Set picture quality 76
- Camera shortcuts 77
- The flash dims or turns off 78
- Download a ring tone 80
- Play a media file 81
- Shuffle songs 81
- Pause a media file 81
- Managing media files 83
- Change a standard playlist 84
- Create an automatic playlist 84
- Repeat a playlist 84
- Rename a playlist 84
- Rename a media file 85
- Move a media file 85
- Viewing pictures 86
- Managing pictures 87
- Sort pictures 88
- Move a picture 88
- About media cards 89
- About file encryption 89
- Turn off media card support 90
- Media shortcuts 91
- Media troubleshooting 91
- Lock the device, 203 92
- Browser basics 93
- Send a web page address 95
- Browser bookmarks 96
- Web feeds 98
- Listen to web feed content 99
- Change a web feed 99
- File a web feed 99
- Delete a web feed 99
- Browser options 100
- Clear a browser cache 102
- Clear the browser history 102
- About browser configurations 102
- Browser security 103
- WTLS options 104
- Add a trusted content server 104
- Browser push 105
- Browser troubleshooting 106
- Date, time, and alarm 107
- Display a second time zone 108
- Turn on bedside clock mode 108
- Turn on the alarm 108
- Silence the alarm 109
- Use the stopwatch 109
- Set the timer 109
- Personal organizer 111
- View a contact 112
- Change a contact 112
- Delete a contact 112
- Manage contact lookup results 112
- Customizing contacts 113
- Mailing lists 114
- Multiple contact lists 115
- Contact list options 115
- Contact troubleshooting 116
- Calendar 117
- Recurrence fields 118
- Schedule an alarm 118
- Check spelling 118
- Meetings 119
- Contact a meeting participant 120
- Calendar options 121
- View tasks in a calendar 122
- Hide free time in Agenda view 122
- Multiple calendars 123
- Calendar troubleshooting 124
- Task basics 125
- Task list options 126
- Memo basics 127
- Memo list options 128
- Categories 129
- Calculator 130
- Notifications 131
- Silence your device 132
- Create a sound profile 132
- Delete a custom sound profile 132
- LED notification 133
- Notifications troubleshooting 134
- Typing basics 135
- Set the cursor speed 136
- Turn on key tones 136
- Hide the keyboard 136
- Change the keyboard layout 136
- Typing input methods 137
- Spelling checker 139
- Custom dictionary 141
- AutoText 143
- Typing troubleshooting 144
- Language 145
- Language troubleshooting 146
- Display and keyboard 147
- Display options 148
- Keyboard options 149
- About themes 150
- Switch themes 150
- Delete a theme 150
- Download a theme 150
- Accessibility options 151
- Display troubleshooting 151
- Search for messages 153
- Search criteria 153
- Manage message search results 154
- Organizer data 155
- Synchronization 157
- Delete multiple messages, 33 158
- Delete all device data 159
- Bluetooth technology 162
- Send a media file 164
- Bluetooth technology options 165
- Turn off a Bluetooth profile 166
- Bluetooth profiles 167
- Related topics 168
- GPS technology 170
- Map basics 173
- Track your movement 174
- Show or hide a layer on a map 174
- Set a home or work address 174
- Maps bookmarks 175
- Navigation 175
- Map options 176
- Maps troubleshooting 178
- BlackBerry Messenger 179
- Rename a contact 180
- Add a group 180
- Conversations 181
- Send a file to a contact 182
- Ping a contact 182
- Turn off ping vibration 182
- Availability 184
- 2. Press the Menu key 185
- 3. Click Set Alert 185
- Applications 186
- Check for application updates 188
- Application troubleshooting 189
- Wireless network coverage 191
- Turn off data service 193
- About roaming 193
- About global roaming mode 194
- Power, battery, and memory 196
- SIM card 200
- Change a SIM card contact 202
- Delete a SIM card contact 202
- About SIM card security 202
- Change the SIM card PIN code 203
- Security 204
- Password keeper 206
- Encryption 208
- About content protection 209
- Protect your device data 209
- About encryption keys 209
- Memory cleaning 210
- Certificates 211
- Certificate properties 212
- Certificate status 213
- Revoke a certificate 214
- Certificate options 215
- PGP keys 216
- View properties for a PGP key 217
- PGP key properties 217
- Send a PGP key 218
- Delete a PGP key 218
- Clear the PGP data cache 218
- PGP key status 219
- PGP key status indicators 219
- Revoke a PGP key 219
- PGP key revocation reasons 220
- PGP key options 220
- Certificate servers 221
- Key stores 223
- Smart cards 225
- About smart password entry 226
- Turn off smart password entry 227
- Switch smart password filters 227
- Software tokens 228
- About security self-tests 228
- Verify security software 229
- Turn on safe mode 230
- Security troubleshooting 232
- Service books 233
- Diagnostic reports 233
- View a diagnostic report 234
- Submit a diagnostic report 234
- Delete a diagnostic report 234
- BrickBreaker 236
- BrickBreaker scoring 238
- Play BrickBreaker 238
- Adjust the volume 238
- Word Mole game 239
- Single-player games 240
- Multiplayer games 241
- Chat with other players 242
- Check the stats for a player 242
- Remove a player 242
- Glossary 243
- Legal notice 247
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