Blackberry PROFESSIONAL SOFTWARE FOR IBM LOTUS DOMINO - - MIGRATION GUIDE Informations techniques télécharger pdf (Page 42)

BlackBerry Enterprise Server for IBM Lotus Domino Upgrade Guide

Resolving issues after the upgrade process

Symptom Possible solution

The BlackBerry Collaboration Service is not connecting to the

Microsoft Live Communications Server.

If you are using TLS as the communication protocol, verify that authentication

is configured.

1. Visit www.microsoft.com/downloads to download Microsoft Office

Communicator 2005 Trial Edition.

2. Install the Microsoft Office Communicator 2005 client on the computer on

which the BlackBerry Collaboration Service is located.

3. Use Microsoft Office Communicator 2005 to connect to the Microsoft Live

Communications Server.

4. If a connection cannot be made, confirm that you have installed or

imported the required authentication certificates.

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Blackberry PROFESSIONAL SOFTWARE FOR IBM LOTUS DOMINO - - MIGRATION GUIDE Informations techniques Page 42