Blackberry Q10 Manuel d'utilisateur télécharger pdf (Page 132)

Sprint Worldwide Wireless Service 122

Status Messages Message Description

resolution.

SystemBusy.TryLater Thesystemisexperiencingheavytraffic.Pleasetryagainlater.

ServiceConflict Thisservicecannotbeenabledbecauseanincompatibleservice

hasalreadybeenturnedon.

PleaseTryAgain Anerroroccurred.Notetheerrorcodeandtryagain.

SelfCheckError Afaultwasdetectedwithyourphone.Ifthiserrorrecurs,notethe

errorandcontactSprintCustomerService.

SelfCheckFail Anoperationalfaultwasdetectedwithyourphone.Notethe

numericcode,turnyourphoneoff,andcontactSprintCustomer

Service.

WrongPIN YouhaveenteredanincorrectSIMPINnumber.Youhaveonly

threeattemptstoenteryourPIN.Afterathirdunsuccessful

attempt,yourphonewillbelockedandyouwillhavetocallSprint

CustomerServicetohaveitunlocked.Sprintsetsthedefaultto

PINoff;ifyouelecttoenablethePINthenyouwillneedtocontact

SprintforthedefaultPINandPUK.

PINBlocked.CallYour

Provider

AnincorrectSIMPINwasenteredthreeconsecutivetimes.You

willbeunabletosendorreceivecallsonyourphone.Contact

SprintCustomerServicetoobtainthePINUnblockedKey(PUK)

code.SprintsetsthedefaulttoPINoff;ifyouelecttoenablethe

PINthenyouwillneedtocontactSprintforthedefaultPINand

PUK.

InsertSIM YourSIMCardisnotbeingdetected.Pleasechecktoensurethat

youhaveinsertedtheSIMCard.

CheckSIMCard PleasecheckyourSIMcardtomakesureitisproperlyinserted.

Contact Sprint for Assistance with International

Service

IfyouexperienceanyissueswithvoiceordataserviceswhileoutsideoftheUnitedStates,Sprint

offerscustomersupport24hoursaday.Intheeventthatyoudoexperienceanissue,trythe

followingactions:

n Firsttrypoweringyoursmartphoneoffandthenbackon;thiswillforceyoursmartphoneto

reregisterwiththenetwork.

n Trymanuallyselectinganothernetwork

Ifneitheroftheseactionsresolvesyourissue,youwillneedtocontactcustomerservice(seebelow).

Whencallingtoreportanissue,thefollowinginformationwillbebeneficialintryingtoresolveyour

issueasquicklyaspossible:

n Yourwirelessphonenumber.

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Blackberry Q10 Manuel d'utilisateur Page 132