BlackBerry Wireless Handheld900/1900 MHz GSM/GPRS Networks900/1800 MHz GSM/GPRS NetworksHandheld User Guide
Important safety information10 BlackBerry Wireless HandheldACCESSORIESUse only those accessories approved by RIM. The use of any accessories not appro
Managing messages and phone call logs100 BlackBerry Wireless HandheldTo perform a search1. On the Home screen, click the Search Messages icon. The Sea
Searching messages and phone call logsHandheld User Guide 101Select Folder screen - selecting a folder6. In the Show and Type fields, press the Space
Managing messages and phone call logs102 BlackBerry Wireless HandheldThe results of your search are displayed on the Search Results screen. If you sav
Searching messages and phone call logsHandheld User Guide 103To edit a search1. On the Home screen, click the Search Messages icon. The Search screen
Managing messages and phone call logs104 BlackBerry Wireless HandheldSearch screen menu - Select Search item4. The details of the search are displayed
Searching messages and phone call logsHandheld User Guide 105Search screen menu - Delete Search item4. A dialog box appears that prompts you to confir
Managing messages and phone call logs106 BlackBerry Wireless HandheldMessages screen menu - Search Sender itemThe Search Results screen displays all m
Managing phone calls on the Messages screenHandheld User Guide 107Messages screen menu - Search Subject itemAll email or PIN messages with that subjec
Managing messages and phone call logs108 BlackBerry Wireless HandheldThe Active Call screen appears and your handheld dials the phone number of the co
Deleting messages and phone call logsHandheld User Guide 109receive new messages or new phone calls, your handheld deletes the oldest messages and pho
Handheld User Guide 11PacemakersConsult a physician or the manufacturer of your pacemaker if you have any questions regarding the effect of RF signals
Managing messages and phone call logs110 BlackBerry Wireless HandheldYou return to the Messages screen and the message or phone call log is no longer
Deleting messages and phone call logsHandheld User Guide 111To delete email messages on your handheld and your desktop1. On the Home screen, click the
Managing messages and phone call logs112 BlackBerry Wireless HandheldMessage List Options screen - Delete On field4. Click the trackwheel to view the
Tips for managing messages and phone call logsHandheld User Guide 1131. On the Home screen, click the Messages icon. The Messages screen appears.2. Cl
Managing messages and phone call logs114 BlackBerry Wireless Handheld
Chapter 5Address BookThis section provides information on the following topics:• Address Book icons• Setting Address Book options• Adding addresses• A
Address Book116 BlackBerry Wireless HandheldAddress Book iconsThese icons provide additional information about your Address Book entries.Setting Addre
Adding addressesHandheld User Guide 117Address Book Options screen - setting options4. After you edit the fields, click the trackwheel to view the men
Address Book118 BlackBerry Wireless HandheldNew Address screen - adding an address4. To save your contact information, click the trackwheel to view th
Adding addressesHandheld User Guide 119Received message From field menu - Add to Address Book item4. Add any additional information that you want to i
Important safety information12 BlackBerry Wireless HandheldBLASTING AREASTo avoid interfering with blasting operations, turn the wireless feature of y
Address Book120 BlackBerry Wireless Handheld2. Select a phone number that is not associated with a contact in your Address Book. Click the trackwheel
Adding addressesHandheld User Guide 121First: Type your contact’s first name. This field accepts letters, numbers, and symbols.Last: Type your contact
Address Book122 BlackBerry Wireless HandheldFax: Type your contact’s fax number. This field accepts numbers, parentheses, and the x, –, +, *, #, and .
Changing user-defined field namesHandheld User Guide 123To add pauses and waits1. On the Home screen, click the Address Book icon. The Find screen app
Address Book124 BlackBerry Wireless HandheldNew Address screen menu - Change Field Name item4. Click Change Field Name. Delete the current name of the
Using Remote Address LookupHandheld User Guide 1256. Repeat steps 4 and 5 to add more members to your group address.7. After you add all desired conta
Address Book126 BlackBerry Wireless HandheldYou can use the Remote Address Lookup feature on any Find screen such as when you are placing a phone call
Managing Address Book entriesHandheld User Guide 127View: This action displays a virtual business card that lists the available information for the se
Address Book128 BlackBerry Wireless Handheldhandheld searches the first, last, and company names of contacts to find the first instance of the letters
Managing Address Book entriesHandheld User Guide 1293. Select a group member and click the trackwheel to view the menu. Complete one of the following
Handheld User Guide 13Do not overload wall outlets, extension cords, or integral convenience receptacles as this may result in a risk of fire or elect
Address Book130 BlackBerry Wireless HandheldUsing the SIM phone book applicationWith your handheld Address Book, you can also use the abbreviated dial
Using the SIM phone book applicationHandheld User Guide 1311. On the Home screen, click the Address Book icon. The Find screen appears.2. Click the tr
Address Book132 BlackBerry Wireless Handheld3. Select the entry that you want to add to your Address Book. Click the trackwheel to view the menu and c
Chapter 6Phone This section provides information on the following topics:• Phone icons•Before you begin•Placing phone calls• Answering phone calls•End
Phone134 BlackBerry Wireless Handheld• Placing emergency calls• Tips for using the Phone application Phone iconsThese icons provide additional informa
Before you beginHandheld User Guide 135Before you beginYour handheld is equipped with an integrated speaker and microphone. On your handheld, you can
Phone136 BlackBerry Wireless Handheld4. Click Call. Select Address screen menu - Call itemThe Active Call screen appears, and displays Calling, as wel
Answering phone callsHandheld User Guide 137Active Call screenTo end the call, click the trackwheel to view the menu. Click End Call. The handheld bee
Phone138 BlackBerry Wireless HandheldWhen you receive a new phone call, a dialog box appears on your handheld’s screen, prompting you to answer or ign
Answering phone callsHandheld User Guide 139Answering phone calls when the handheld is lockedIf your handheld is locked with a password when you recei
Important safety information14 BlackBerry Wireless Handheld• the handheld, charging unit, or accessory has been dropped or damaged in any way• the han
Phone140 BlackBerry Wireless HandheldEnding phone callsWhen you finish with your call, click the trackwheel to view the menu. Click End Call. Phone sc
Using shortcuts when you place callsHandheld User Guide 141If you have used the quick dialling feature before, the last number that you dialed appears
Phone142 BlackBerry Wireless HandheldSetting the volumeWhile you are connected to a phone call, scroll the trackwheel to change the volume for your ha
Muting phone callsHandheld User Guide 143Muting phone callsYou can mute phone calls on your handheld, so that you can hear your contact but your conta
Phone144 BlackBerry Wireless Handheld3. Type the phone number, and then click Call.Phone screen - placing a one-time callYour handheld dials the numbe
Managing phone calls on the Phone screenHandheld User Guide 145Your handheld dials the phone number that you selected. Managing phone calls on the Pho
Phone146 BlackBerry Wireless Handheld4. Click Delete.You return to the Phone screen, and the contact is removed from the list.Customizing Phone option
Customizing Phone optionsHandheld User Guide 147Phone Options screenCustomizing call loggingBy default, your handheld logs all calls that you place or
Phone148 BlackBerry Wireless HandheldTo enable call barring1. On the Home screen, click the Phone icon. The Phone screen appears.2. Click the trackwhe
Customizing Phone optionsHandheld User Guide 149Your call barring password is changed.To disable call barring1. On the Home screen, click the Phone ic
Important safety/compliance informationHandheld User Guide 15• National Council on Radiation Protection and Measurements (NCRP) Report 86, -1986, Biol
Phone150 BlackBerry Wireless Handheld6. Click the trackwheel to view the menu, and then click Save. You return to the Call Forwarding screen.7. Select
Customizing Phone optionsHandheld User Guide 1515. Click the trackwheel to view the menu, and then click Close.You return to the Phone Options screen.
Phone152 BlackBerry Wireless Handheld• Auto Hangup: Set whether you want the handheld to end phone calls automatically when you insert your handheld i
Customizing Phone optionsHandheld User Guide 153To set Smart Dialing options1. On the Home screen, click the Phone icon. The Phone screen appears.2. C
Phone154 BlackBerry Wireless HandheldAfter you configure corporate dialing, on the Phone screen, press the Space key when you are not connected to a p
Using phone call notesHandheld User Guide 155To edit your voice mail access numberIf your SIM card is not provisioned for voice mail or if you want to
Phone156 BlackBerry Wireless Handheld2. Select the phone call log for which you want to add call notes. Click the trackwheel to view the menu, and the
Using phone call notesHandheld User Guide 157View Call Log screen menu - Edit Notes item4. After you edit the notes, click the trackwheel to view the
Phone158 BlackBerry Wireless Handheld5. In the email message, add any additional notes, and then click the trackwheel to view the menu. Click Send.You
Placing conference callsHandheld User Guide 159For example, if you regularly call an automated information service that requires a password, you could
Important safety information16 BlackBerry Wireless Handheldthe handheld is designed to operate at multiple power levels so as to use only the power re
Phone160 BlackBerry Wireless HandheldTo set up a conference call1. On the Home screen, click the Phone icon. The Phone screen appears.2. Begin typing
Viewing phone statusHandheld User Guide 161The conference call resumes.To disconnect conference call recipients1. On the Home screen, click the Phone
Phone162 BlackBerry Wireless Handheld3. Select the timer that you want to reset and click the trackwheel to view the menu. Click Clear Timer. The time
Tips for using the Phone applicationHandheld User Guide 163To place emergency calls when your handheld is locked1. Click the trackwheel. A dialog box
Phone164 BlackBerry Wireless Handheld
Chapter 7BrowserThis section provides information on the following topics:•Browser icons •Before you begin • Navigating web pages • Setting Browser co
Browser166 BlackBerry Wireless HandheldBrowser iconsThese icons indicate the status of a particular web page.Before you beginTo use your Browser, you
Navigating web pagesHandheld User Guide 167When you first receive your handheld, the Browser might not be activated. To determine whether your Browser
Browser168 BlackBerry Wireless HandheldBrowser screen menu - Get Link itemThe requested web page appears. The download progress of the page that you a
Navigating web pagesHandheld User Guide 169Go To dialog box - typing a web page address3. Type the address of the web page that you want to view. Pres
FCC compliance statement (USA)Handheld User Guide 17AIRCRAFTFederal Aviation Administration (FAA)/FCC regulations prohibit using the radio of your han
Browser170 BlackBerry Wireless HandheldTo navigate within web pagesDepending on the configuration of the web page that you visit, customized links mig
Setting Browser configuration optionsHandheld User Guide 1713. Select the link for the web page that you want to view and click the trackwheel. The Go
Browser172 BlackBerry Wireless HandheldYou return to the Browser Options screen.Setting general Browser optionsOn the General Properties screen, you c
Setting general Browser optionsHandheld User Guide 173• Confirm Close on Escape: Select whether you want to be prompted before the browser closes when
Browser174 BlackBerry Wireless Handheld1. On the Home screen, click the Browser icon. The startup screen appears.2. Click the trackwheel to view the m
Downloading imagesHandheld User Guide 175Downloading imagesIf there are images on a web page that have not downloaded, you can request more images whi
Browser176 BlackBerry Wireless HandheldTo view web link addresses1. On the Home screen, click the Browser icon. The startup screen appears.2. After yo
Using bookmarksHandheld User Guide 1772. Open a web page that you want to add to your Browser Bookmarks folder, click the trackwheel to view the menu
Browser178 BlackBerry Wireless Handheld3. Select the saved bookmark that you want to edit and click the trackwheel to view the menu. Click Edit Bookma
Using bookmarksHandheld User Guide 179A copy of the bookmark is placed in the selected folder.To copy a bookmark’s addressYou can copy the address of
Important safety information18 BlackBerry Wireless Handheld• Consult the dealer or an experienced radio/TV technician for help.Industry Canada Certifi
Browser180 BlackBerry Wireless HandheldUsing bookmark subfoldersAfter you add bookmarks, you can organize them into subfolders. You can also specify a
Using bookmark subfoldersHandheld User Guide 181To set a default subfolder1. On the Home screen, click the Browser icon. The startup screen appears.2.
Browser182 BlackBerry Wireless HandheldSaving web pages to your Messages screenInstead of adding web pages to a bookmarks folder, you can save web pag
Closing the BrowserHandheld User Guide 183When the requested web page is loaded, it is added to the Messages screen. You can open the web page from th
Browser184 BlackBerry Wireless HandheldTips for using the Browser • While you are browsing a web page, press T to move to the top of a web page.• Whil
Chapter 8AttachmentsThis section provides information on the following topics:•Before you begin• Attachment Service views• Opening attachments• Settin
Attachments186 BlackBerry Wireless HandheldBefore you beginWith the Attachment Service application loaded on your handheld, you can open the file atta
Opening attachmentsAttachment Service Guide 187Attachment Service - Spreadsheet viewOpening attachmentsAfter you load the Attachment Service applicati
Attachments188 BlackBerry Wireless Handheld5. Select the name of the attachment that you want to open and click the trackwheel to view the menu. Click
Opening attachmentsAttachment Service Guide 189To open the full content of an attachment1. On the Home screen, click the Messages icon. The Messages s
Important safety/compliance informationHandheld User Guide 19To maintain compliance with EU RF exposure guidelines, use only RIM supplied or approved
Attachments190 BlackBerry Wireless HandheldAttachment screen - retrieved full content8. Click the Escape button to return to the Attachment screen.If
Setting Attachment Service optionsAttachment Service Guide 191• Sheet Horizontal Scroll: Select whether you want the information in spreadsheet cells
Attachments192 BlackBerry Wireless HandheldDocument view menu- Options item7. In the field that you want to set, press the Space key until the preferr
Navigating attachmentsAttachment Service Guide 193Spreadsheet view menu - Go to Cell itemTo navigate to a specific sheet1. On the Home screen, click t
Attachments194 BlackBerry Wireless HandheldSpreadsheet view menu - Select Worksheets itemTo view pages or tables using links or bookmarks1. On the Hom
Using the Find featureAttachment Service Guide 1953. Select Full Content or Table of Contents for an attachment that has already been retrieved and cl
Attachments196 BlackBerry Wireless HandheldDocument view menu - Find dialog box8. Type a word or number that you want to locate in the attachment and
Tips for using the Attachment Service applicationAttachment Service Guide 197Tips for using the Attachment Service application• Press the Escape butto
Attachments198 BlackBerry Wireless Handheld
Chapter 9Tasks This section provides information on the following topics:•Tasks icons • Setting task options • Adding tasks • Managing tasks • Tips fo
BlackBerry Wireless HandheldHandheld User GuideLast revised: 27 January 2003Part number:PDF-05484-022 At the time of publication, this documentation c
Important safety information20 BlackBerry Wireless Handheldupon available accessories). While there may be differences between the SAR levels of vario
Tasks200 BlackBerry Wireless HandheldTasks iconsThese icons provide additional information on your Task entries.Setting task optionsYou can customize
Adding tasksHandheld User Guide 201Task Options screen - setting options4. After you edit the fields, click the trackwheel to view the menu and click
Tasks202 BlackBerry Wireless HandheldNew screen - Adding a task5. In the Notes field, add any additional information that you want to include for this
Managing tasksHandheld User Guide 203Due: Set the date by which the task is to be completed. Choose from None or By Date. If you select None, no due d
Tasks204 BlackBerry Wireless HandheldThe task’s status is changed.To delete tasks1. On the Home screen, click the Tasks icon. The Find screen appears.
Chapter 10CalendarThis section provides information on the following topics:•Calendar icons •Before you begin • Setting Calendar options • Changing vi
Calendar206 BlackBerry Wireless HandheldCalendar iconsIn Day view or Agenda view, one or more of the following icons might appear on your handheld to
Changing viewsHandheld User Guide 207• Enable Quick Entry: Select whether you want to be able to add appointments quickly in Day view by selecting a t
Calendar208 BlackBerry Wireless HandheldTo change Calendar views1. On the Home screen, click the Calendar icon. The Calendar screen displays your defa
Changing viewsHandheld User Guide 209Calendar - Agenda viewWeek viewThis view displays the week that you select, and includes any appointments for tha
EU REGULATORY CONFORMANCEHandheld User Guide 21EU REGULATORY CONFORMANCEResearch In Motion Limited hereby declares that this BlackBerry Wireless Handh
Calendar210 BlackBerry Wireless HandheldCalendar - Week viewMonth viewThis view displays the month that you select and includes any appointments for t
Navigating in the Calendar applicationHandheld User Guide 211Navigating in the Calendar applicationYou can navigate to specific days or months in the
Calendar212 BlackBerry Wireless HandheldTo navigate in Month view1. On the Home screen, click the Calendar icon. The Calendar screen appears. Verify t
Enabling wireless calendar synchronizationHandheld User Guide 213The date that you select appears in your chosen Calendar view.Enabling wireless calen
Calendar214 BlackBerry Wireless Handheld5. Verify that the check box beside the Calendar application is selected and click OK. You return to the Intel
Adding appointmentsHandheld User Guide 215Adding appointmentsYou can add new appointments to your handheld Calendar.To add appointments1. On the Home
Calendar216 BlackBerry Wireless Handheld5. In the Reminder field, set how much time in advance of the appointment that you want to be notified of it.
Adding appointmentsHandheld User Guide 2179. In the Notes field, type any additional notes for the appointment. After you create the appointment, clic
Calendar218 BlackBerry Wireless HandheldDuration: Select the length of the appointment. When you modify this field, the End field automatically reflec
Managing appointmentsHandheld User Guide 2192. Select the appointment that you want to view or edit and click the trackwheel to view the menu. Click O
Important safety information22 BlackBerry Wireless Handheld
Calendar220 BlackBerry Wireless Handheld4. Edit the information in any of the fields. To edit the All Day Event, Start, End, Duration, or Reminder fie
Managing appointmentsHandheld User Guide 2212. Select the appointment that you want to delete. Click the trackwheel to view the menu and click Delete.
Calendar222 BlackBerry Wireless Handheld• If the appointment is a recurring appointment, you are prompted to indicate whether you want to delete all o
Managing meeting requestsHandheld User Guide 2235. Select a contact. Click the trackwheel to view the menu, and click Invite. Repeat steps 4 and 5 unt
Calendar224 BlackBerry Wireless HandheldA response is sent to the meeting organizer. If you accept the meeting, your handheld and desktop Calendars ar
Managing meeting requestsHandheld User Guide 2253. To add, edit, or delete invitees to your meeting, select the Accepted or Declined field and click t
Calendar226 BlackBerry Wireless HandheldTips for using the Calendar application • In Agenda view, Week view, or Month view, press D to go to Day view,
Chapter 11MemoPadThis section provides information on the following topics:• Setting MemoPad options• Adding memos• Managing memos• Tips for using the
MemoPad228 BlackBerry Wireless HandheldSetting MemoPad optionsYou can customize the following MemoPad option for your handheld.• Confirm Delete: Selec
Managing memosHandheld User Guide 2292. Click the trackwheel to view the menu, and then click New.Find screen menu - New item3. Type a title for your
About this guideThis guide provides information and procedures for using the applications on your handheld.AudienceThis guide is for new handheld user
MemoPad230 BlackBerry Wireless HandheldTo edit memos1. On the Home screen, click the MemoPad icon. The Find screen appears.2. Select the memo that you
Chapter 12Calculator This section provides information on the following topics:• Performing mathematical operations• Performing measurement conversion
Calculator232 BlackBerry Wireless HandheldPerforming mathematical operationsYou can use the Calculator to perform standard mathematical operations.To
Closing the CalculatorHandheld User Guide 233The converted results are shown on the Calculator’s display.Closing the CalculatorOn the Calculator scree
Calculator234 BlackBerry Wireless Handheld
Chapter 13OptionsThis section provides information on the following topics:• Setting the Alarm• Locking the keyboard• Customizing notification profile
Options236 BlackBerry Wireless HandheldSetting the AlarmYour handheld has an Alarm feature that you can set to tone or vibrate at a specific time. You
Locking the keyboardHandheld User Guide 237If you set the Snooze field, the Daily Alarm notifies you and a dialog box appears at the set time. Click t
Options238 BlackBerry Wireless HandheldCustomizing notification profilesYour handheld has profiles that control notification. In each profile, you can
Customizing notification profilesHandheld User Guide 239To add a notification profile1. On the Home screen, click the Profiles icon. The Profiles scre
About this guide24 BlackBerry Wireless HandheldYour handheld has four font size options: 8, 10, 12, and 15-point. The illustrations in this guide show
Options240 BlackBerry Wireless HandheldVolume: Select the volume for your notification tune. Choose from Mute, Low, Medium, High, or Escalating. If yo
Customizing notification profilesHandheld User Guide 241The following table outlines the default In Holster notification settings for each field of th
Options242 BlackBerry Wireless HandheldDiscreet profileThe following table outlines the default Out of Holster notification settings for each field of
Customizing notification profilesHandheld User Guide 243Quiet profileThe following table outlines the default Out of Holster notification settings for
Options244 BlackBerry Wireless HandheldDefault profileThe following table outlines the default Out of Holster notification settings for each field of
Customizing notification profilesHandheld User Guide 245To edit notification profiles1. On the Home screen, click the Profiles icon. The Profiles scre
Options246 BlackBerry Wireless HandheldSetting the Auto On/Off featureYou can set whether you want your handheld to turn on and off automatically at s
Using SIM card securityHandheld User Guide 247To turn off the handheld when the Auto On/Off feature is enabledIf you turn off your handheld using the
Options248 BlackBerry Wireless HandheldTo enable SIM card security1. On the Home screen, click the Options icon. The Options screen appears.2. Click S
Customizing handheld optionsHandheld User Guide 2495. Type your new PIN code, and then click the trackwheel. You must type your new PIN code again to
Related documentsHandheld User Guide 25The name of your service provider or network operator appears in the handheld status section of the screen. Thi
Options250 BlackBerry Wireless HandheldAboutThe About screen displays your handheld software version and contains copyright information for your handh
Handheld optionsHandheld User Guide 251Choose Default Browser Config: Select the Browser that opens when you click links in messages. All available Br
Options252 BlackBerry Wireless HandheldFirewallIf you have third-party applications on your handheld, the firewall option prevents these applications
Handheld optionsHandheld User Guide 253Message ServicesThis screen lists any services to which you have access.Messaging (CMIME): Select your default
Options254 BlackBerry Wireless HandheldIf you set this field to Manual, click the trackwheel to view the menu, and then click Scan for Networks. The h
Handheld optionsHandheld User Guide 255Font Size: Set the size of the font to be used on the screen. Choose from 8, 10, 12, or 15. By default, this op
Options256 BlackBerry Wireless HandheldTo enable password protectionIf you enable the password, you must type it to connect to the desktop software, a
Handheld optionsHandheld User Guide 2573. Type your password and click the trackwheel.To change your passwordYou can provide greater security by occas
Options258 BlackBerry Wireless Handheld1. On the Home screen, click the Options icon. The Options screen appears.2. Click Security. The Security scree
Handheld optionsHandheld User Guide 259SMSYou can set the following options as the default options for every SMS message that you send or receive.Leav
About this guide26 BlackBerry Wireless Handheld
Options260 BlackBerry Wireless HandheldSignal: This field displays the strength of the network signal, in decibel milliwatts (dBm).Battery: This field
Handheld optionsHandheld User Guide 261Process Other Messages: Select how your handheld processes messages that are not service load or service indica
Options262 BlackBerry Wireless Handheld
Chapter 14TroubleshootingThis chapter provides information on the following topics:• Frequently asked questions • Handheld error messages
Troubleshooting264 BlackBerry Wireless HandheldFrequently asked questionsAlarmWhy is my Alarm not notifying me?• Verify that the Alarm On/Off field is
TroubleshootingHandheld User Guide 265BatteryWhat should I do if my battery is depleting quickly?There are several reasons why your battery might depl
Troubleshooting266 BlackBerry Wireless HandheldWhy is my handheld not synchronizing over the wireless network?The BlackBerry Enterprise Server, not th
TroubleshootingHandheld User Guide 267MessagesWhat is a PIN?A PIN is a personal identification number. Each handheld has a unique address that is simi
Troubleshooting268 BlackBerry Wireless Handheldread on your desktop and marks them as read on your handheld. Refer to "Using wireless email recon
TroubleshootingHandheld User Guide 269happened. Refer to "Handheld error messages" on page 271 for more information on the error messages th
Chapter 1Getting to know your handheldThis section provides information on the following topics:• Using the keyboard and trackwheel• Activating backli
Troubleshooting270 BlackBerry Wireless Handheldby the BlackBerry Enterprise Server, the server might not recognize the message as unread. Therefore, i
TroubleshootingHandheld User Guide 271StorageWhat should I do if I will not use my handheld for a short period of time?If you expect that you will not
Troubleshooting272 BlackBerry Wireless HandheldAddress Book error messagesAttachment Service error messagesError DescriptionDuplicate Name If this mes
TroubleshootingHandheld User Guide 273Table of Contents not available. If this message appears, the Attachment Service was unable to create a Table of
Troubleshooting274 BlackBerry Wireless HandheldWAP Browser error messagesError DescriptionError Occurred This message appears when an error occurs whi
TroubleshootingHandheld User Guide 275Data was received, but an error occurred while reading dataIf this message appears, the page cannot be displayed
Troubleshooting276 BlackBerry Wireless HandheldBrowser Error If this message appears, a problem occurred while starting your Browser. Contact your ser
TroubleshootingHandheld User Guide 277You may not be in an area covered by wireless data serviceIf this message appears, the Browser cannot contact th
Troubleshooting278 BlackBerry Wireless HandheldAn Error occurred while processing the requested deck. As a result, the Page cannot be displayed.If thi
TroubleshootingHandheld User Guide 279Calendar error messagesThe Browser has not loaded any pages yetThis message appears if you attempt to view the w
Getting to know your handheld28 BlackBerry Wireless HandheldThe BlackBerry 6200 Series of Wireless HandheldsUsing the keyboard and trackwheelYour hand
Troubleshooting280 BlackBerry Wireless HandheldMessage status field error messagesError DescriptionAddress field truncated Your email address header f
TroubleshootingHandheld User Guide 281Formatting failure A problem occurred while sending your message. Resend the message. If your message still does
Troubleshooting282 BlackBerry Wireless HandheldHandheld is not registered - please register nowWhen you first receive your handheld and turn it on, it
TroubleshootingHandheld User Guide 283Message refused - please try again laterA temporary problem occurred while sending the message. Resend the messa
Troubleshooting284 BlackBerry Wireless HandheldRadio sync problem: please reset handheldThe radio in your handheld is not synchronizing with the wirel
TroubleshootingHandheld User Guide 285Text header field truncatedYour text field exceeds 1024 characters. Only the first 1024 characters are used, but
Troubleshooting286 BlackBerry Wireless HandheldPhone error messagesError DescriptionBarring Not Available Call barring is not available on your handhe
TroubleshootingHandheld User Guide 287Voice Mail number not setIf this message appears, the voice mail access number for your handheld is not set. If
Troubleshooting288 BlackBerry Wireless HandheldTasks error messagesTransmission error messagesIf an x appears beside a message that you sent from your
TroubleshootingHandheld User Guide 289Failed to contact service If this message appears, the connection to the wireless network does not acknowledge y
Using the keyboard and trackwheelHandheld User Guide 29Key FunctionPower buttonTurning on and turning off the power; activating backlighting• Press th
Troubleshooting290 BlackBerry Wireless Handheld'More' error - invalid part identifierAlthough more of the message has been requested, this e
TroubleshootingHandheld User Guide 291Transaction error - general failureIf this message appears, a general error occurred while transmitting the mess
Troubleshooting292 BlackBerry Wireless HandheldUnable to find specified serviceIf this message appears, the service to which your message is addressed
Book Title 293IndexAabout this guide, 23addingaddresses, 117addresses from links, 119addresses from messages, 118addresses from phone call logs, 118ad
Index294 Product Nameviewing addresses, 127viewing contacts in the Phone application, 159viewing group addresses, 127addressesadding from links, 119ad
IndexBook Title 295tips, 197using find, 195viewing next, 193viewing pages, 194viewing previous, 193viewing sheet, 193viewing tables, 194audience, befo
Index296 Product NameWTLS, 261bullet characters, inserting, 52Ccache, clearing, 173Calculatorclosing, 233description of, 36performing mathematical ope
IndexBook Title 297deleting, 108deleting from Phone screen, 145deleting multiple by date, 110managing, 87searching, 99tips for managing, 113viewing, 1
Index298 Product Nametext, 59user-defined field name, 123clearing fieldsin Address Book, 128in Calendar fields, 217in call notes, 157in memos, 230in s
IndexBook Title 299and desktop, 111group addresses, 129items on Phone screen, 145meeting requests, 225memos, 230messages, 108messages using wireless e
ContentsImportant safety information...9Important safety/compliance information...
Getting to know your handheld30 BlackBerry Wireless HandheldAlt key + rollScrolling horizontally and vertically, and changing options• Hold the Alt ke
Index300 Product NameSMS message options, 259task status, 203Tasks, 203Tasks options, 200text, 59user-defined field name, 123using cut, copy, and past
IndexBook Title 301filing email messages, 88findusing in attachments, 195using in messages, 60using in web pages, 174firewall, 252foldersadding bookma
Index302 Product NameSIM card, 258SMS, 259status, 259WAP Push, 260holding, phone calls, 138, 158holsteranswering phone calls and, 151ending phone call
IndexBook Title 303MmanagingAddress Book, 115Address Book attachments, 69appointments, 218call logs, 87meeting attachments, 70memos, 227messages, 87so
Index304 Product NameNUM-lock mode, 54Oone-timeedit search, 103phone calls, 140, 143searches, 101online Helpdesktop software, 25web client, 25openinga
IndexBook Title 305holding calls, 158muting calls, 143placing calls, 135, 145placing calls from Messages screen, 107placing calls using links, 144plac
Index306 Product Namecalls using shortcuts, 140conference calls, 159emergency calls, 162one-time phone calls, 140, 143phone calls, 135phone calls usin
IndexBook Title 307Ssafety information, 9saved messagesdescription of, 35removing from list, 93savingdrafts, 93messages, 91received messages, 91sent m
Index308 Product Namedesktop, 111general phone options, 151handheld options, 235MemoPad options, 228message options, 48notification profiles, 238owner
IndexBook Title 309symbol key, using, 32symbolsinserting, 32, 51inserting bullets, 52inserting special characters, 52Ttable of contentsfor attachments
Using the keyboard and trackwheelHandheld User Guide 31Alt key + Right Shift key (CAP)Activating CAP-lock• Press the Alt key and the Right Shift key (
Index310 Product Namebookmarks, 176Browser, 165Calculator, 231cut, copy, and paste, 59Find feature in messages, 60Find feature in web pages, 174links,
IndexBook Title 311enabling, 213managing someone else’s Calendar, 224wireless email reconciliationdeleting messages, 109enabling, 90using, requirement
Getting to know your handheld32 BlackBerry Wireless HandheldActivating backlightingIn low light conditions, you can increase readability of the LCD sc
Navigating applicationsHandheld User Guide 33and the name of your service provider or network operator. The handheld status section also appears on th
Getting to know your handheld34 BlackBerry Wireless HandheldFind screen menu - View itemTo select a menu item, use the trackwheel to scroll to the ite
Navigating applicationsHandheld User Guide 35menu, you can choose to dial the phone number, browse the web site, or send an email, PIN, or short messa
Getting to know your handheld36 BlackBerry Wireless HandheldAddress BookStore your personal directory of contact information, such as addresses, phone
Navigating applicationsHandheld User Guide 37Handheld status iconsOptionsSet the password, customize AutoText, set the date and time, and program the
Getting to know your handheld38 BlackBerry Wireless HandheldBattery status iconsNUM-lock mode is activeunread message is waitingroaming indicator If t
Navigating applicationsHandheld User Guide 39Network status iconsNavigational iconsIcon DescriptionYou can send and receive email, PIN, and SMS messag
Managing attachments ... 68Tips for email and PIN messages ...
Getting to know your handheld40 BlackBerry Wireless HandheldConfiguring handheld optionsAfter you are familiar with your handheld, you should configur
Chapter 2Email and PIN messagesThis section provides information on the following topics:• Message status icons • Sending email and PIN messages • Set
Email and PIN messages42 BlackBerry Wireless HandheldMessage status iconsThese icons indicate the status of messages. Sending email and PIN messagesAf
Sending email and PIN messagesHandheld User Guide 43To screen menu - Email item3. In the Subject field, type a subject and press the Enter key. Type y
Email and PIN messages44 BlackBerry Wireless Handheld2. Select a contact and click the trackwheel to view the menu. Click Email.3. In the Subject fiel
Sending email and PIN messagesHandheld User Guide 45To send a PIN messageA personal identification number (PIN) is a number that is used to identify e
Email and PIN messages46 BlackBerry Wireless HandheldIf you are not in an area of sufficient wireless coverage, you do not need to cancel sending your
Sending email and PIN messagesHandheld User Guide 476. After your message is complete, click the trackwheel to view the menu, and then click Send.Your
Email and PIN messages48 BlackBerry Wireless HandheldYou return to the Messages screen, and you can view the status of your sent message.To send email
Setting message optionsHandheld User Guide 49• Confirm Delete: Select whether you want to be prompted before messages are deleted permanently. By defa
Tips for using the Address Book application... 132Phone ...
Email and PIN messages50 BlackBerry Wireless HandheldMessage List Options screen - setting options4. After you edit the fields, click the trackwheel t
Inserting symbolsHandheld User Guide 51Current Message Options screen - setting options5. Click the trackwheel to view the menu, and then click Save.I
Email and PIN messages52 BlackBerry Wireless HandheldComposing a message - inserting symbols4. Select the symbol that you want to use.5. Click the tra
Formatting your messagesHandheld User Guide 53Automatic capitalizationWhen you compose a message, you do not have to press a Shift key to capitalize l
Email and PIN messages54 BlackBerry Wireless HandheldNumber lockYou can activate number-lock (NUM-lock) mode to type numbers without holding down the
Formatting your messagesHandheld User Guide 55Composing a message - incorrect spelling3. When you press the Space key, the correctly spelled word repl
Email and PIN messages56 BlackBerry Wireless Handheld7. The list of AutoText entries changes depending on the locale that you select for your handheld
Formatting your messagesHandheld User Guide 572. Click AutoText. The AutoText screen appears with a list of default AutoText entries. 3. Click the tra
Email and PIN messages58 BlackBerry Wireless Handheld2. Click AutoText. The AutoText screen appears with a list of default AutoText entries. 3. Type t
Using cut, copy, and pasteHandheld User Guide 59You return to the AutoText screen and the entry is no longer listed.Using cut, copy, and pasteYou can
Closing the Browser...183Tips for using the Browser ...
Email and PIN messages60 BlackBerry Wireless HandheldUsing the Find featureYour handheld’s Find feature locates specific words and numbers within sent
Adding attachments to messagesHandheld User Guide 615. After you locate a specific word or number, you can search for that word or number again. Click
Email and PIN messages62 BlackBerry Wireless HandheldComposing a message - Address Book attachmentRefer to “Adding addresses” on page 117 for informat
Receiving delivery confirmationHandheld User Guide 63Receiving delivery confirmationYou can receive confirmation that an email message has been delive
Email and PIN messages64 BlackBerry Wireless HandheldAfter the message is delivered to the recipient’s handheld, you receive a new message indicating
Reading email or PIN messagesHandheld User Guide 65Forward: This action forwards the open email or PIN message to the contact(s) that you specify. If
Email and PIN messages66 BlackBerry Wireless HandheldSMS: This action sends an SMS message to the sender or a recipient of the open email or PIN messa
Receiving long email messagesHandheld User Guide 67You can request more of a message manually or set your Message List Options so that your handheld r
Email and PIN messages68 BlackBerry Wireless HandheldOpen email message menu - More itemIf you are in an area of sufficient wireless coverage for rece
Managing attachmentsHandheld User Guide 69To manage Address Book attachmentsIf you receive an email or PIN message on your handheld that has an Addres
Tips for using the MemoPad application ... 230Calculator ...
Email and PIN messages70 BlackBerry Wireless Handheld1. On the Home screen, click the Messages icon. The Messages screen appears.2. Open a received em
Tips for email and PIN messagesHandheld User Guide 712. Open a meeting request or meeting response email message. Scroll to the end of the message and
Email and PIN messages72 BlackBerry Wireless Handheld•To open messages quickly, on the Messages screen, press the Enter key or double-click the trackw
Chapter 3SMS messagesThis section provides information on the following topics:• Message status icons • Sending an SMS message • Setting SMS options •
SMS messages74 BlackBerry Wireless HandheldMessage status iconsThese icons indicate the status of SMS messages.Before you beginYou can send and receiv
Sending SMS messagesHandheld User Guide 75Sending SMS messagesAfter you activate your handheld, and if you are in an area of sufficient wireless cover
SMS messages76 BlackBerry Wireless Handheld4. After your message is complete, click the trackwheel to view the menu, and then click Send. You return t
Sending SMS messagesHandheld User Guide 77To screen menu - SMS item3. Type an SMS-compatible phone number for your contact. Click the trackwheel to vi
SMS messages78 BlackBerry Wireless HandheldYou return to the Messages screen, and you can view the status of your sent message.Setting SMS optionsYou
Using AutoText in SMS messagesHandheld User Guide 794. In the With field, type the replacement text. For this example, type the text Join me for lunch
SMS messages80 BlackBerry Wireless HandheldTo use your AutoText entry in an SMS messageYou can use your new entry by typing the keyword letters while
Reading SMS messagesHandheld User Guide 81SMS message - AutoText-replaced text5. After your message is complete, click the trackwheel to view the menu
SMS messages82 BlackBerry Wireless HandheldMessages screen - SMS messages2. Select a received SMS message and click the trackwheel to view the menu. C
Reading SMS messagesHandheld User Guide 83Save: This action saves the open SMS message. As with email and PIN messages, SMS messages that are saved on
SMS messages84 BlackBerry Wireless HandheldNext Item: This action closes the current item and opens the next item (if a next item exists).Next Unopene
Tips for SMS messagesHandheld User Guide 85The SMS message that you select and all prior SMS messages that you sent to or received from the contact in
SMS messages86 BlackBerry Wireless Handheld•Press the Enter key to move down a page in an open message. Press the Alt key and the Enter key to move up
Chapter 4Managing messages and phone call logsThis section provides information on the following topics:• Filing email messages• Using wireless email
Managing messages and phone call logs88 BlackBerry Wireless HandheldFiling email messagesAfter you install the desktop software and reconcile your ema
Filing email messagesHandheld User Guide 89Messages screen menu - File item3. Select the folder in which you want to store the message. To expand the
Important safety informationPlease read these safety and operation instructions before operating the BlackBerry Wireless Handheld™, its docking/chargi
Managing messages and phone call logs90 BlackBerry Wireless HandheldYou return to the Messages screen.Using wireless email reconciliationYou can use w
Saving messagesHandheld User Guide 913. In the Wireless Reconcile field, press the Space key until Yes appears.4. In the Conflicts field, set which lo
Managing messages and phone call logs92 BlackBerry Wireless Handheld3. In the open message, click the trackwheel to view the menu and click Save. A Ma
Saving messagesHandheld User Guide 93To remove messages from the Saved Messages screenIf you want to delete a saved message, you must delete it from t
Managing messages and phone call logs94 BlackBerry Wireless HandheldComposing a message menu - Save Draft itemA icon beside the email or PIN message i
Editing messagesHandheld User Guide 95Opened message menu - Edit Message item4. After you make changes to the message, click the trackwheel to view th
Managing messages and phone call logs96 BlackBerry Wireless HandheldYou return to the Messages screen and the edited message is sent to the new recipi
Marking messages as openedHandheld User Guide 97When you resend a message that was sent successfully on the first attempt, a copy of the original mess
Managing messages and phone call logs98 BlackBerry Wireless HandheldThe message is marked as opened.To mark all messages as opened1. On the Home scree
Searching messages and phone call logsHandheld User Guide 992. Select an opened message and click the trackwheel to view the menu. Click Mark Unopened
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