Blackberry TIVO - LEARN MORE Informations techniques télécharger pdf (Page 95)

Troubleshooting

Online Scheduling

My TiVo Premiere DVR from Grande did not record a show I

requested on TiVo.com.

• A show’s air time shown in red on tivo.com indicates that this

show is upcoming quickly and might not record on your TiVo

Premiere DVR from Grande if you schedule it online. This is

due to the fact that there might not be enough time for your TiVo

Premiere to connect to the TiVo Service and retrieve your

recording request.

• Your TiVo Premiere DVR from Grande’s Recording History

may explain why the show did not record. See page 31.

• If you chose to record the show only if it did not conflict with

other recordings at the same time, the TiVo Premiere DVR from

Grande may have found another airing of the show that did not

conflict with other recordings. Check the To Do List to

determine whether the show is still scheduled to record. See

page 31.

• Make sure the TiVo Premiere DVR from Grande is connecting

to the TiVo Service. See page 72.

• If the show you requested airs on a channel you don’t receive,

the TiVo Premiere DVR from Grande cannot record it. If you

receive the channel but it is not checked on the Channel List, the

TiVo Premiere cannot record from it. Every channel you receive

that you wish to schedule recordings from should have a

checkmark beside it. See page 70.

A show recorded at a different time than I requested.

• If you chose to record the show only if it did not conflict with

other recordings at the same time, the TiVo Premiere DVR from

Grande may have found another showing of the show that did

not conflict with other shows.

Connecting to the TiVo Service

You can make a connection with the TiVo Service at any time. Go

to the TiVo Central screen and select ‘Settings & Messages,’ then

‘Settings,’ then ‘Network,’ then ‘Connect to the TiVo Service

Now.’

If you can’t connect to the TiVo Service, the problem might be in

the connection of your TiVo Premiere DVR from Grande to your

home network, or it might be in the connection of your home

network to the Internet.

Try to go online and view a website from a computer on the same

network as your TiVo Premiere DVR from Grande. If you can’t

browse the web from your computer, troubleshoot the connection

from your home network to the Internet.

If you can browse the Internet from your computer, make sure that

all connections to the TiVo Premiere DVR are secure. If they are,

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